Member Services Representative – Regina, SK

Posted:

Member Services Representative - Regina, SK

Full-Time Permanent

Starting Hourly Wage: $17.95, negotiable depending on experience

 

Want to work for Canada’s most trusted brand? CAA Saskatchewan wants you!

We are seeking an enthusiastic Member Services Representative to provide a world-class experience to our members. This role is being hired as a full-time permanent position and will report to the Office Manager. A comprehensive benefits package is included with this position.

Key Job Responsibilities:

  • Promoting, selling, renewing, and upgrading CAA memberships.

  • Assessing members needs to determine the best possible solution through the sale, service or referral of appropriate CAA products, services, and memberships.

  • Process SGI Motor License issuing services, including vehicle registrations, renewals, driver licensing, and appointment scheduling.

  • Issue license plates, renewals, and related documentation accurately.

  • Offering members auto travel services which include tour books, trip routings, maps, and insurance, along with other ancillary products and services as required.

  • Perform general administrative tasks, including data entry, file maintenance, record keeping, and processing payments.
     

Experience & Requirements:

  • Grade 12 or equivalent, ability to obtain Auto and/or Travel Insurance Licensing.

  • Previous experience in customer service or administrative role, preferably in an auto licensing or motor vehicle environment.

  • Strong attention to detail, excellent organizational skills, and the ability to multitask effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Axis System.

  • Excellent verbal and written communication skills, with the ability to interact professionally with clients and colleagues.

  • Proven ability to provide exceptional customer service and handle inquiries and complaints in a courteous manner.

This role involves working five days per week, Monday through Saturday, from 9:00 a.m. to 5:30 p.m., with scheduling based on business needs. The successful candidate must be flexible and able to work across multiple CAA Regina store locations. 

Why Join Us?
At CAA Saskatchewan, our Member Services Representatives work together to deliver exceptional care to our members. You’ll be surrounded by colleagues who want you to succeed, leaders who listen, and a workplace that celebrates your contributions.

We'd love to hear from you. Apply today!

How to Apply:
Send your resume and cover letter to careers@caask.ca