Tour Coordinator
Starting Wage: $17.95 per hour
Full-Time Permanent
Join WestWorld Tours!
At WestWorld Tours, we’re passionate about delivering unforgettable travel experiences. We specialize in curated group tours across North America and beyond, combining seamless logistics with exceptional customer service. With a dedicated team of industry professionals, we are growing rapidly and looking for experienced talent to join our journey.
We are seeking a detail-oriented, proactive, and customer-focused Tour Coordinator with previous experience in the group travel or tour operations industry. The ideal candidate thrives in a fast-paced environment, is highly organized, and has a passion for travel. You’ll be responsible for the planning, coordination, and execution of tours from concept to completion, ensuring every guest experience is smooth and memorable.
Key Responsibilities:
- Develop and manage detailed tour itineraries, including accommodations, transportation, attractions, meals, and optional excursions.
- Coordinate logistics with suppliers, vendors, and Tour Directors.
- Monitor budgets, negotiate contracts, and ensure cost-effective planning.
- Prepare and distribute tour documentation for guests and staff.
- Support Tour Directors before and during tours with real-time problem-solving.
- Ensure compliance with company standards and customer expectations.
- Communicate tour updates and details to internal teams and travel partners.
- Assist in post-tour evaluations and improvements.
Skills & Qualifications:
Required:
- Minimum 2–3 years of experience coordinating group tours or similar travel-related roles.
- Insurance License required (or willingness to obtain one within a set timeframe).
- Strong knowledge of domestic and/or international destinations.
- Exceptional organizational and time-management skills.
- Excellent written and verbal communication.
- Proficient in Microsoft Office and experience with tour management or booking systems (e.g., Peak15).
- Ability to multitask and work under pressure to meet deadlines.
- Strong attention to detail and problem-solving skills.
- Experience working with seniors or niche travel groups (preferred).
- Familiarity with travel insurance policies, visas, and travel regulations (preferred).
Why Join Us?
Join our team and enjoy a dynamic, collaborative environment where your creativity and organizational skills make every tour a success. We offer a competitive salary based on experience, health benefits, paid vacation, and more!
How to Apply?
Please submit your resume and a cover letter outlining your experience and why you’re the right fit for this role to careers@westworldtours.com with the subject line “Tour Coordinator Application – [Your Name]”.
We thank all applicants for their interest. Please note that only shortlisted candidates will be contacted.