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About CAA Saskatchewan

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Terms and Conditions


CAA Saskatchewan Website Terms and Conditions


The CAA Saskatchewan (“CAA”) website allows you to view your personal and account information and conduct transactions involving CAA products and services (collectively the ‘Activities’).

Your access to the CAA website is subject to these Terms and Conditions as well as all applicable laws. By accessing and using the CAA website, you accept the Terms and Conditions without limitation or qualification. CAA may at any time revise these Terms and Conditions. You are bound by such revisions and should therefore visit this page to review the current Terms and Conditions from time to time.

You acknowledge that you are also subject to all other agreements entered into with CAA Saskatchewan and any of its wholly owned subsidiaries.

Trademark Notice

®CAA, CAA Emblem, ERS, CAA Roadside, CAADollars, CAA Plus trademarks are the property of, and use is granted by, the Canadian Automobile Association (CAA). ®TripTik, TourBook, TravelBook and CAA Rewards trademarks are the property of, and use is granted by, the American Automobile Association (AAA).


To conduct many Activities on the CAA website, you must create a CAA Saskatchewan online account and sign in using your membership number and password (the ‘Login Information’). You are solely responsible for the security and confidentiality of your Login Information to the CAA website. CAA shall not be responsible for any unauthorized Activities done by any other person other than you who you have given your Login Information. CAA is under no obligation to confirm the actual identity or authority of any user of the CAA website.

You shall notify CAA immediately upon becoming aware of any known or suspected unauthorized use of your Login Information.

You acknowledge and agree that

  1. You are solely responsible for the accuracy of any Activities you conduct on the CAA website.
  2. CAA may process or act on any Activities from any person who has properly logged into the CAA website using the correct Login Information, and CAA will not incur any liability by reason of acting or failing to act in such respect;
  3. In certain circumstances CAA may request additional confirmation of any Activities before execution of the same.


The features and functionality made available on the CAA Website is provided “AS IS” with all faults. CAA expressly disclaims any liability for losses or damages, whether direct, indirect, specific or consequential incurred by you and whether by contract, negligence or otherwise. In consideration for CAA providing you access to the CAA website, you shall release CAA and all its wholly owned subsidiaries and their respective directors, officers, employees and agents from all claims and proceeding for such losses, damages or consequences.


Use of the CAA website is subject to the CAA Website Privacy Policy.

Insurance Disclaimer

The information on this website is intended for general information and as an aide to understanding the products and services available through CAA Insurance. It is not designed to provide specific financial, legal, insurance, investment or accounting advice.

This website contains information about coverages offered by CAA Insurance but is not intended to list all the conditions and exclusions that apply to described coverages. Complete provisions, exclusions and limitations are set out in policy wording booklets, declarations and other insurance documents.
CAA Insurance’s product and services are only available in the Canadian jurisdictions where they may be legally provided.

The products and services described on this website may change without notice. To ensure you have the most current and complete information, or if you have any questions, please contact a CAA Insurance Consultant.

Travel Disclaimer

The following terms and conditions apply, in addition to the Terms of Use (provided by each Supplier), to all products, services and information provided by CAA Saskatchewan Travel.

CAA Travel is Consultant Only – Suppliers Ultimately Responsible.

CAA Travel acts only as a consultant for airlines, hotels, railroads, cruise lines, rental car companies, travel insurance companies and other providers of accommodation, transportation, tour and other services (the “Supplier”). All products and services provided by the Suppliers are subject to the terms and conditions established by the Suppliers and may be changed without notice at any time. To the extent reasonably possible, CAA Travel will assist the Customer in dealing with Suppliers, but the ultimate responsibility for Supplier’s products and services is with the Supplier and beyond CAA Travel’s control.

Applicable Terms

In addition to the terms and conditions contained herein, the Customer agrees to all applicable terms and conditions of any particular products or services. By accepting receipt of any coupons, exchange orders, receipts, contracts, tickets, the Customer understands and accepts the applicable terms and conditions. CAA Travel selects the Suppliers based primarily on the value they will provide to Customers, but cannot control the Suppliers’ terms and conditions beyond the initial selection process.

No Warranties

CAA Travel provides Suppliers’ products and services on an “as is” and “as available” basis. CAA Travel makes efforts to ensure that the products and services offered by the Suppliers is consistent with the descriptions, photographs, illustrations and pictures provided, however, the descriptions, photographs, illustrations and pictures do not in any way whatsoever constitute a representation, warranty or guarantee that products and services offered are as described or otherwise depicted.

CAA Travel and the Suppliers reserve the right, in their sole discretion, to substitute products or services of equal or greater value in the event that any product or services is unavailable for any reason whatsoever. The Customer agrees that any such substitution will be deemed to be the full and complete compensation and CAA Travel will bear no other liability resulting from the unavailability of products or services.

Customer Responsibility/No Advice Obligation

When the Customer books and purchases a trip on the CAA website, CAA Travel cannot evaluate the Customer’s needs or requests. As a consequence, CAA Travel has no obligation to advise the Customer. The Customer is the only one responsible for choosing the trip and or property whose presentation and description belong exclusively to the Suppliers.

CAA Travel shall not be held responsible for the accuracy of the information supplied by the Suppliers. If the Customer wishes to be given advice regarding his or her choice, he or she may contact CAA Travel Consultants by phone at 1.800.564.6222.  CAA Travel will then answer any questions Customers may have and assist with any specific travel concerns brought to our attention.

CAA Travel and its affiliates, consultants, representatives and employees assume no responsibility and shall not be liable for any loss or damages, to person or property, howsoever caused except as a result of the negligence of CAA Travel and its affiliates, consultants or employees in performing its obligations as travel consultant.

Without limiting the generality of the foregoing, CAA Travel and its affiliates, consultants, employees and representatives assume no responsibility and shall not be liable for any loss or damages arising from:

  • Insufficient or unacceptable passport, visa and other travel documentation;
  • Denial of entry or the detention or delay caused by any governmental authority, including a criminal record;
  • Customer’s failure to observe and comply with all rules, regulations and requirements of Suppliers, including without limitation those relating to smoking; Customer’s or Suppliers’ failure to comply with or changes to any government law or regulations;
  • Weather, fires, quarantines or other public health advisories, or other natural or national disasters;
  • Strikes, lock-outs or bankruptcies relating to or disrupting the product or service delivery of any Suppliers;
  • Wars, riots, safety advisories or other civil unrest; Any other cause whatsoever beyond the reasonable control of CAA Travel.

Unless otherwise stated, the Customer’s purchase is non-refundable. Any changes or cancellations are subject to the fees, penalties, and terms and conditions of the Suppliers. CAA Travel highly recommends the purchase of travel insurance.

Modification of Terms

CAA reserves the right to change the terms, conditions and notices under which CAA’s website is offered.

Links to Third Party Sites

CAA’s website may contain links to other websites. CAA provides these links to you as a convenience, and the inclusion of any link does not imply endorsement of the site by CAA or any association with its operators. These websites are not under the control of CAA and CAA is not responsible for the contents of any of these websites, including without limitation any links in these websites or changes or updates to them. CAA is not responsible for webcasting or any other form of transmission that you may receive from these websites.

No Unlawful or Prohibited Use

As a condition of your use of CAA’s website, you warrant to CAA that you will not use CAA’s website for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use CAA’s website in any manner which could damage, disable, overburden or impair CAA’s website or interfere with any other party’s use and enjoyment of CAA’s website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through CAA’s website.

Revised 2012