Battery Depot - Regina
On site – Full Time Position
CAA Battery Depot is looking for a dedicated and reliable Customer Service Representative to join our team. The ideal candidate will play a key role in the daily sales and service of batteries and battery-related accessories, provide excellent customer service, and ensure the store operates smoothly. This is a hands-on position that involves repetitive lifting, handling of cash transactions, and maintaining the store's stock of batteries and accessories.
Key Responsibilities:
- Assist customers with the selection and sale of batteries and related accessories.
- Handle cash, debit, and credit card transactions through a POS system.
- Lift, stock, and charge batteries (50 pounds or less).
- Install batteries in key fobs, watches, thermometers, and other small devices.
- Install automotive batteries and accessories as required.
- Charge, label, and stock batteries in the store.
- Pick up stock orders using a 1-ton flatbed truck.
- Perform general care and maintenance of the store and surrounding lot.
- Follow and maintain compliance with all company policies and procedures.
- Perform other related duties as assigned by the supervisor.
Our ideal candidate will have:
- Grade 12 equivalent or higher.
- Previous experience in a customer service role.
- Basic mechanical knowledge.
- Proficiency with basic hand/power tools and battery testing equipment.
- Basic knowledge of automotive, powersport, and utility batteries.
- Excellent verbal and written communication skills.
- Ability to provide exceptional customer service and resolve customer inquiries or complaints professionally.
- Experience handling cash and processing payments.
Physical Requirements:
- Repetitive lifting of batteries (50 pounds or less).
- Ability to perform physical tasks such as stocking and maintaining inventory.
Hours of work for this position are five days per week, Monday to Friday, 8:00 am – 5:00 pm.
If you are interested in this employment opportunity, please e-mail resume and cover letter to:
careers@caask.ca, by March 19, 2025.